This is a preparatory qualification that provides a defined and limited range of basic skills and knowledge used in hairdressing salons by individuals who provide assistance with client services. These routine and repetitive tasks are completed under direct supervision and with guidance from hairdressers who manage the client service.

The combined skills and knowledge do not provide for a job outcome as a hairdresser and this qualification is intended to prepare individuals for further training.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

The SHB20216 Certificate II in Salon Assistant program reflects the role of individuals who work as salon assistants and are competent in communicating in the workplace, interacting with, and providing service to clients and assistance to colleagues. They perform routine functions under direct supervision as part of a hairdressing team.
Course Duration Options
Full- time Traineeship – 6 months
Part-time Traineeship – 12 months
VETiS – 30 weeks (excluding school holidays)

Core Units

BSBWHS201 Contribute to health and safety of self and others
SHBHBAS001 Provide shampoo and basin services
SHBHDES001 Dry hair to shape
SHBHIND001 Maintain and organise tools, equipment, and work areas
SHBXCCS001 Conduct salon financial transactions
SHBXCCS003 Greet and prepare clients for salon services
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXIND002 Communicate as part of a salon team

Elective Units 

SHBHBAS002 Provide head, neck and shoulder massages for relaxation
SHBHCLS001 Apply hair colour products
SHBHDES002 Braid hair
SHBXCCS004 Recommend products and services
  • You can start this course at the age of 15
  • For VETiS, it is open to year 10 – 12 students in QLD high schools
  • There are no pre-requisites for this qualification

Payment Options

Upon completion of this qualification, you can become a Salon Assistant or Receptionist.

After completing your qualification, graduates may undertake:

  • Certificate III Hairdressing
  • Hairdressing Apprenticeship
  • Traineeship, under 25 – Nil
  • Traineeship Over 25 – $528
  • Fee for Service – $2240
  • Exemptions may apply